David Gray, President
Before founding Yorkshire Building Service in 1991, I spent several years as supervisor and manager at a large janitorial service in another city.
During that period, I gained valuable knowledge about the cleaning industry, its methods, customer needs, and how to treat, … and how not to treat its most valuable commodity, …
the janitorial employees.
Today it is very gratifying knowing that so many local companies have been satisfied Yorkshire customers for so many years.
Equally pleasing is knowing how our company has positively affected so many employees lives.
Many of our janitors, in some cases whole families, have been with Yorkshire for more than 15 years.
At the core of Yorkshire’s philosophy is a firm belief that all employees should be treated with the same level of respect shown to our customers.
In return, cleaning personnel are loyal and motivated, with a positive attitude that shows in their performance every day.
This would partially explain why Yorkshire has such a very high customer retention rate, … highly unusual in this industry. |